Module Audio Problem: The Bible: Exploring Facts and Myths About the Word of God - Technical Support - The Historic Faith

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Module Audio Problem: The Bible: Exploring Facts and Myths About the Word of God

Posted by Marvin Lorenz on January 4, 2021 at 12:59 pm

I was 7-8 minutes into the audio module “Capital Error” when the audio stopped. When I tried to reload the session, I get the following error message: “html5: Video file not found.”

I thought perhaps it had something to do with my internet connection, but I had no trouble again accessing the audio in previous modules.

I wanted to bring this matter to your attention in case others have encountered it or it is a new problem.

Thank you.

Clark Wray replied 3 years, 3 months ago 2 Members · 3 Replies
3 Replies

Clark Wray

Administrator
January 4, 2021 at 1:05 pm

3480

Hey Marvin,

Thanks for the heads up. This issue has now been resolved. Try refreshing your page and if that doesn’t work try restarting your computer.

Let me know if you continue to have issues.
- Marvin Lorenz
  
  Member
  January 4, 2021 at 11:47 pm
  
  6790
  
  Thanks, Clark. I logged in to my account and module, and the audio resumed where I had previously been listening.
  - Clark Wray
    
    Administrator
    January 5, 2021 at 8:07 am
    
    3480
    
    Good to hear. Have a great week!

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